Nam Phuong Viet understands that we have a responsibility to protect and respect your privacy and to look after your data.
This Privacy Policy explains what personal data we collect, how we use your data, why we may need to disclose your data to others, and how we securely store your data.
For clarity, Nam Phuong Viet may be both a data controller and a data processor for your data in certain circumstances.
We must advise that this policy may change, so please check our website regularly.
The information we collect is the personal data you provide
Definition of Personal Data
“Personal Data” means information about a living individual that can identify a specific individual by name, date of birth and other descriptions contained in the information and that can be easily compared with other information. It means something that can be used to identify a specific individual.
Nam Phuong Viet may collect your data from the following sources:
- Information data you provide when you subscribe to our email list, place an order or communicate with us. For example:
- Personal information (name, email, address, telephone, etc.)
- Financial information (payment information such as credit/debit card or direct debit details)
Data is collected automatically from your device or web browser. For example:
- Cookies (more information in the “Cookies” section below)
- IP addresses
- Data identifying your web browser and version
Information from third parties
- Sometimes we receive personal data about you from third parties. For example, if we fulfil an order for you on behalf of another company (and this may result in new personal data being created).
- We may collect information from social media where you have permitted us to do so or if you post on one of our social media pages.
How we use your data
We only use your data with your consent or as necessary to:
- Fulfil orders for goods or services (whether placed online, over the phone or in person).
- Use for our marketing purposes: We use personal data to communicate with people and promote Nam Phuong Viet. This includes keeping you up to date with the latest offers, discounts and information from Nam Phuong Viet. Further information is available in the “Marketing” section below.
- Internal research and analytics: We analyze our customers and website visitors to determine the success of our campaigns, better understand their behaviour and responses, and identify patterns and trends. This helps inform our approach to marketing and sales and helps Nam Phuong Viet become a more effective organisation. Understanding our customers helps us provide better experiences (for example, through more relevant communications).
- Customer research and profiling: We evaluate, classify, and profile personal data to tailor our materials, services, and communications (including targeted advertising) and prevent unwanted material from filling up your inbox.
In any case, we will only use your information for the purposes for which it was collected (or another closely related purpose).
Nam Phuong Viet will not disclose or provide your personal information to any third party. Without your permission, except in the following cases:
- When based on laws and regulations and when it is necessary to cooperate with state agencies, local authorities or persons entrusted by them to perform tasks as prescribed by law.
- Life, body or property when it is necessary to protect and it is difficult to obtain the consent of that person.
- For our legitimate interests (or those of a third party), provided that your rights do not override these interests. For example, if you order from us, your name and address will be shared with the delivery company. However, these activities will be carried out under contracts that impose strict requirements on our suppliers to keep your information confidential and secure.
How we store your data securely
To safely manage the personal information entrusted to us by customers, the service provider will take reasonable, organizational, physical, human and technical measures, and at our headquarters, we will process personal information appropriately following relevant laws and regulations. Prevent risks such as unauthorized access to data, loss, falsification and leakage of personal information.
Encryption & Security
We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the security of your data.
International transfers of your data
The personal data that we collect (or process) in the context of our website will be stored in the Socialist Republic of Vietnam and other countries. Some of the recipients to whom Nam Phuong Viet shares your data may be located in countries other than the country in which your data was originally collected.
The laws in those countries may not provide the same level of data protection as the country in which you originally provided your data.
However, when we transfer your data to recipients in other countries, we will protect that personal data as described in this privacy policy and compliance with applicable laws.
Use HTTPS/SSL encryption protocol
To ensure the security of personal information, we use SSL (Secure Sockets Layer) technology to prevent interception, interference or falsification of this information.
* SSL is a function of encrypting information to prevent eavesdropping and falsification of data. By using SSL, information can be transmitted more securely.
Retention of your data
Your personal information will be retained for as long as necessary to fulfil the purposes set out in this privacy policy (unless a longer retention period is required by applicable law).
Generally, this means that we will retain your data for as long as you maintain your Nam Phuong Viet account.
For personal data relating to product purchases, we retain this data for longer to comply with legal obligations (such as tax and sales laws, as well as for warranty purposes).
Your rights to your data
You have the right to request:
- Access to your data.
- Electronic copies of your data (portability).
- Rectify your data if it is incomplete or inaccurate.
- Delete or restrict your data in certain circumstances provided for by applicable law.
These rights are not absolute. Where we have obtained your consent to process your data, you have the right to withdraw your consent at any time.
If you would like to request a copy of your data or exercise any of your other rights, please contact us.
Marketing
Nam Phuong Viet asks its customers to “opt-in” for most communications, including all of our marketing communications.
This means that you will have a choice about whether you want to receive these messages and can choose how you want to receive them (posts, emails).
You can decide not to receive unnecessary communications or change how we contact you at any time.
Marketing doesn’t just mean selling things, it also includes news and information about:
- Our events, activities and local groups
- Products, services and offers
- Ideas and inspiration
- When you receive communications, we may collect information about how you respond or interact with that communication, which may affect how we contact you in the future.
On this website, when we change the personal information we collect, change the purpose of use or change the privacy policy, we will make that information public by changing the content of this page.
Last updated on October 31, 2024.
